Privacy policy

Last updated: November 3, 2026

Who processes your data

MNCL Inversiones S.A.S. (The Onboard Studio), Tax ID (NIT) 902003234-2, CL 20 Norte 8 N 22 Of 02, Cali, Colombia. For any privacy matter, email us at contacto@theonboardstudio.com.

What data we collect

• What you enter in the contact form: name, company, work email, the tool you are interested in, what you need, number of users and your message.
• What you give us if you book a call on our Google Calendar booking page: name, email and the chosen time.
• What you send us by email.

We do not ask for sensitive data. Please do not include it in your message.

What we use it for

• To answer your enquiry and schedule the call.
• To prepare a proposal if you ask for one.
• If you become a client, to manage the business relationship and invoicing.

We do not send marketing without your consent and we do not sell your data.

Legal basis

Your consent when you submit the form or book a call, and steps taken at your request before entering into a contract (Article 6(1)(a) and 6(1)(b) GDPR). In Colombia, your authorisation under Law 1581 of 2012.

How long we keep it

For as long as the conversation or business relationship lasts and, afterwards, for as long as legal and tax obligations require. If we do not end up working together, we delete your contact details 12 months after our last exchange.

Who we share it with

Only with the providers we need to operate:

• Wix.com Ltd. (Israel), which hosts the site and stores form messages.
• Google (Google Workspace and Google Calendar), where we receive emails and bookings.

Some of these providers process data outside the European Economic Area, under European Commission adequacy decisions or standard contractual clauses. Because the company is Colombian, your data is also processed in Colombia, in accordance with Law 1581 of 2012.

Your rights

You can request access, rectification, erasure, objection, restriction and portability of your data, and withdraw your consent, by emailing contacto@theonboardstudio.com. If you think we did not handle your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es), the authority in your country, or Colombia's Superintendence of Industry and Commerce (www.sic.gov.co).

Cookies

This site does not use analytics or advertising cookies. It only stores in your browser a technical value needed for the contact form to work. If we add analytics in the future, we will ask for your consent first.

Changes

We may update this policy. The current version is always the one published here.